Contact Us

Need Live Help? Click one of the options below to get started or text us at (989) 892-6088!

You can also Ask Ben, our chatbot to get any of your frequently asked questions answered even quicker!

You can also text any of the below auto response keywords to (989) 892-6088 to get your question answered!

Keyword	Detail
Hours	Provides both our lobby and drive-thru hours for all branches
Phone	Provides the phone number to our Communications HUBB
ATM	Link to find the nearest surcharge free ATM
Debit	Provides information on who to contact for all your debit card needs
Locations	Provides the address to each of our branch locations
Routing	Provides our routing number
Rates	Link to our current rates
Loan	Link to our current loan specials
Lifestyle	Provides details on our options and where to go for more information on our Lifestyle (Personal) Loans
Auto	Provides details on our options and where to go for more information on our Auto Loans
RV	Provides details on our options and where to go for more information on our RV Loans
CC	Provides details on our options and where to go for more information on our Credit Card options
MyLifeChecking	Provides details on our options and where to go for more information on our MyLife Checking Accounts
MyLifeSavings	Provides details on our options and where to go for more information on our Savings Account options
Business	Link to our Business account solutions
SaveMore	Link to more information on our High Yield, IRA or CD Account options
Mortgage	Provides link and information on who to contact for all mortgage inquiries
Equity	Link to our Home Equity Loan options
Wire	Provides instructions for both incoming and outgoing wire transfers
Book	Link to book an appointment
Fraud	Provides the fraud department phone number
Apply	Link to our online application portal
Web	Link to our website
App	Provides information and a link to our mobile app EdgeMobile
Online	Provides information and a link to our online banking ElectronicEdge
MobileTools	Link to all of our mobile tool options
Newsletter	Link to our current and past newsletters
Blog	Link to our blog

Reach Us By Telephone: (989) 892-6088 or (800) 610-2764

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FinancialEdge CU Mailing Address

FinancialEdge Credit Union

PO Box 446
Bay City, MI 48707

Lost/Stolen Information

To report lost/stolen information during non-business hours:

Credit and Debit Cards
- (888) 241-2510 within the U.S. or
- (909) 941-1398 when outside the U.S. (supports collect)
- For Fraud Disputes Outside of Business Hours: 1 (866) 240-7461
Money Orders (800) 542-3590
CUNA Mutual Insurance:
- (800) 779-5433 Life & Disability
- (800) 356-6008 AD&D
Miscellaneous Numbers:
- (800) 772-1213 Social Security Direct Deposit

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